Just how far does Quality Furniture of North Carolina go with its commitment to personalized service?
Co-owners Jerry Snipes and Kim Weber said their store continually works to exceed customers’ expectations by not only offering the best in brand-name furniture at low prices, but also placing a very personal touch on their business by providing services they say you may not find at other stores. Quality Furniture’s varied personalized services range from free local deliveries and pick-up of old furniture to taking measurements at a customer’s home and bringing catalogs to seniors and others who are interested in purchasing new furniture but may not be able to get out to the store.
“We treat customers like they’re family,” Weber said of Quality Furniture’s simple, yet compelling business philosophy.
The 429 Route 31 South store, which opened in January, features several famous brand names, including England, a division of La-Z-Boy, Riverside, Lancer and Mobel Inc. The store, open seven days a week, carries all types of furniture, including sofas, dining room sets, casual dining, bedroom, kitchen and mattresses. Furniture can be purchased directly from the store’s showroom or by catalog. The store includes a display of fabrics showing what various sofa sets look like in numerous colors and designs.
Snipes and Weber, who co-own another furniture store located at 480 Route 206 in Newton, said their stores provide a comfortable atmosphere for all visitors. “There’s no high pressure,” Weber noted. “When someone walks in, we let them browse at their own pace. We will spend as much time working with the customers as they want us to.”
When it comes to price and product type and style, Snipes said what you’re told is exactly what you’ll get. “We shoot it to you straight,” he said.
Snipes regularly drives to North Carolina, often referred to as the furniture capitol of the world, where he personally picks up top-line furniture for his New Jersey stores. As a result, he said the best furniture is selected, while overhead costs are kept to a minimum. “Product for product, others can’t compete with our prices,” he said.
Quality Furniture offers an additional 10 percent discount to law enforcement officers and an additional 10 percent discount to seniors each Wednesday.
Snipes, who has been in the furniture business for more than 25 years, previously owned the former Quality Furniture Store on Route 46 in White Township. Snipes said his business’s reputation for top quality service has resulted in many customers from the former White Township store now purchasing furniture from the Washington Township and Newton locations.
For more information, call the Washington Township store at (908) 223-7494 or the Newton store at (973) 383-5118.